Get deeper into the onboarding product features, benefits, what we could add etc as well as a simple design refresh...

Table of content:

  1. Onboarding overview
  2. Competitor analysis
  3. Proposed features
  4. UI uplift
  5. Beta customers

1. Onboarding overview

The current Onboarding flow is easy and intuitive but missing some of the key functionalities the competition has. A few low hanging fruits we could get by uplifting UI and fixing UX would make the product much better for our Users and Customers instantly.

<aside> 🥶 Highlighted are the several screens and flows that should get thickened to achieve the best results and improve the overall experience.

</aside>

Welcome screen

Welcome screen

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Copy here could explain, which factors from the onboarding are crucial to proceed with and/or highlight which cases we don't support, to avoid user's disappointment after takin 10 mins to fill the form i.e;

Showing steps and/or percentage by the progress bar is a good practice and helps users to understand where excacly are they in the journey. Showing time to complete is subjective and not really useful.

Also, CTAs should be aligned to mobile experience (there's not "Enter" on a mobile phone).

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Inline validation could be improved for better experience and to level mistake intake.

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The tips are helpful, but should sit above the input field, not below where an information regarding the field itself normally sits (validation paragraph).

The additional information icon "i" is redundant in places and it's not working the way it should.

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Some of the questions and their logic need to be revised.